Kevel Status

Reporting discrepancies + outage

Update - We are continuing to work on a fix for this issue.
Sep 20, 16:37 EDT

Update - We are continuing to work on a fix for this issue.
Sep 20, 16:08 EDT

Identified - Reporting data between 1pm and 3pm GMT today (Sept. 20) have been identified as missing from our reporting logs. The issue has been identified and will be remedied shortly. There will be a brief period during the recovery when Reporting requests will not return anything.
Sep 20, 15:30 EDT

Ad Serving Operational

Management UI Operational

Reporting Degraded Performance

Management API Operational

Publishing Queue Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 20, 2021

Unresolved incident: Reporting discrepancies + outage.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

Elevated error rates in management API and UI

Resolved - This incident has been resolved.
Sep 14, 17:28 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 17:23 EDT

Identified - The issue has been identified and a fix is being implemented.
Sep 14, 17:06 EDT

Increased ad serving latency

Resolved - We have rolled out a fix and ad serving latency is back to normal.
Sep 14, 12:41 EDT

Identified - We have identified the issue and are working on mitigation. Response times should be mostly back to normal.
Sep 14, 12:33 EDT

Investigating - We are investigating elevated ad serving latency in the US-East region.
Sep 14, 11:47 EDT

Sep 13, 2021

Management API Elevated Latency and Error Rates

Resolved - This incident has been resolved.
Sep 13, 16:07 EDT

Monitoring - We have identified the root cause of the issue and performance has returned to baseline. We continue to monitor the situation.
Sep 13, 13:06 EDT

Identified - The issue has been identified and a fix is being implemented.
Sep 13, 13:00 EDT

Investigating - We are currently investigating this issue.
Sep 13, 12:56 EDT

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

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