Degraded Performance: Ad Serving

Incident Report for Kevel

Resolved

This incident has been resolved.
Posted Sep 16, 2022 - 20:17 EDT

Update

We are continuing to monitor the results.
Posted Sep 16, 2022 - 19:45 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 16, 2022 - 18:44 EDT

Identified

We have identified the cause of the issue. A fix is currently being implemented.
Posted Sep 16, 2022 - 17:45 EDT

Update

We're investigating an issue affecting ad serving (Decision API). While error rates and latency have decreased, we're still working to identify the cause.
Posted Sep 16, 2022 - 17:37 EDT

Investigating

We are currently investigating this issue.
Posted Sep 16, 2022 - 17:08 EDT
This incident affected: Ad Serving.